Last updated: 30 April 2026
1. Who we are
This website (aisolutions.com.sg) is operated by Systemsable Pte Ltd (UEN 202241313N) ("Systemsable", "we", "us"), a company incorporated in Singapore. AI Solutions by Systemsable is the practice name under which we deliver AI strategy, custom AI agents, and staff training to Singapore SMEs. We are the data controller for personal data collected through this website.
2. What we collect
- Information you give us via the contact form: name, work email, company name, phone or WhatsApp number (optional), and the contents of your message.
- Technical information automatically logged by our hosting infrastructure: IP address, browser user-agent, request timestamps, and the page you requested. Used for security, abuse prevention, and basic operational diagnostics.
- Cookies: this site uses essential cookies only. We do not run advertising, analytics, or third-party tracking pixels at this time. If that changes we will update this policy and surface a consent notice.
3. Why we collect it (purpose)
- To respond to your enquiry and arrange an AI readiness audit or call.
- To send information you've requested about our services.
- To maintain, secure, and improve the website.
- To comply with legal and regulatory obligations in Singapore.
4. Legal basis under the PDPA
We collect, use, and disclose personal data on the basis of (a) your consent — provided when you submit the contact form or otherwise contact us — and (b) the legitimate interests exception under the PDPA, where we have determined our use is reasonable, necessary, and not likely to have an adverse effect on you.
5. Who we share it with
We do not sell your personal data. We share it only with:
- Our internal CRM (CRM Hub), operated by Systemsable, to track your enquiry through to a response.
- Sub-processors we rely on to run the service:
- Supabase (database and edge functions, hosted in Singapore region).
- Email and messaging providers used to reply to your enquiry.
- Cloud hosting (AWS / equivalent), Singapore region by default.
- Authorities, where disclosure is required by Singapore law or a valid legal process.
6. Where it's stored
We default to Singapore-region cloud hosting. Where a sub-processor stores data outside Singapore, we ensure a comparable standard of protection as required by the PDPA's Transfer Limitation Obligation.
7. How long we keep it
Lead enquiries are retained for up to 24 months from your last interaction, after which they are deleted or anonymised — unless you become a client, in which case retention is governed by our engagement contract. Server logs are typically retained for up to 90 days.
8. How we protect it
We apply role-based access controls, encryption in transit (TLS) and at rest where supported, and limit access to personal data to staff who need it to do their job. We review access periodically.
9. Your rights under the PDPA
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete personal data.
- Withdraw your consent to our continued use of your personal data.
To exercise these rights, email our Data Protection Officer at contact@systemsable.com. We will respond within 30 days.
10. Children
This website and our services are intended for businesses. We do not knowingly collect personal data from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
12. Contact
Systemsable Pte Ltd
UEN: 202241313N
22 Sin Ming Lane, #06-76, Midview City, Singapore 573969
Email: contact@systemsable.com
Data Protection Officer: contact@systemsable.com